Tenants
Support for Tenant Applicants and Guarantors
Getting Started
Completing the Application
- I'm stuck on the first page of the Application
- Who should I include as an Occupant?
- How do I load my saved information?
- Why can't my partner and I apply with the same Application?
- How do I create a Tenant account and save my Application?
- Do I have to include my SIN / SSN?
After you've Submitted
- When will I know if I'm approved?
- What happens after I submit my Application?
- How do I track my Application's status?
- Can I edit my Application after I submit it?
- Why was my document unverified?
- How do I re-upload and replace an unverified document?