When you first create your Naborly account, you will be asked a series of questions:
If you press I will do this later on the Identity Verification page, you will be asked these questions again before being able to view any Insights or Credit Reports. You will need to go to your settings to upload your ID document. You will be required to provide a piece of ID and your date of birth before viewing your first Insights or Credit Report.
These questions help us further verify your account and ensure the security of your information and the information of your applicants. It also allows us to better understand our customers and improve services for you in the future.
Moving forward, all new and existing landlord users must answer these questions on the first Naborly Tenant Insights/Credit Report they see. After answering once, you will not be asked to answer these questions again.