In order to view your Naborly Tenant Insights, we will first need to verify your identity as a landlord. To have your identity verified, you must upload a piece of photo ID that meets the following criteria:
- Government-issued, photo ID
- Your full legal name*
- An expiry date (must not be expired)
Follow these steps to upload your Landlord ID:
On a desktop
1. Log into your Naborly Landlord Account and press this icon 
located on the top right corner of the page
2. Under the drop-down menu, press Settings
3. On the left side of the page, you will see a sidebar appear. Press ID Verification
4. On the ID Verification page, you can choose to drag and drop a file or browse for the file on your computer:
5. If you browse for the file, a window will appear allowing you to select a document from your files. Once you've selected the ID document you would like to upload, press Open
6. You will see the Upload complete confirmation once your ID has been successfully uploaded. Select the document type and click Save to save the ID document to your profile
7. A confirmation on the bottom left hand side of the page will also appear:
On a mobile
1. Log into your Naborly Landlord Account and press this icon located on the top right corner of the page
2. Under the drop-down menu, press Settings
3. You will be taken to your Account Settings page. Press this icon
in the middle of the bottom of the page to open up the ID Verification page
4. On the ID Verification page, you can choose to drag and drop a file or browse for the file on your phone
5. Select the ID document you would like to upload by either taking a photo, browsing your photo library, or browsing other files
6. Select the document type then press Save to save the ID document to your profile
7. You will see the Upload complete confirmation once your ID has been successfully uploaded.
Once these steps are completed and we have verified your ID, you will have full access to your Naborly Tenant Insights.
See also:
- Why do we need to verify a Landlord's Identity with Photo ID?
- Why can't I see my Naborly Tenant Insights?
- How do I send an Application?
