Once your prospective tenant has been screened and you have received your Naborly Tenant Insights, please review the Insights and follow the next steps:
1. Log into your Naborly Landlord Account or press Applications
2. Select Menu next to the Tenant's Application
3. Select Approve or Deny
Note: You can only Approve or Deny Applications with status Screening Completed.
4. A window will pop up prompting you to send an email to the Applicant
If you select Approve, you can edit the pre-written email template before sending
If you select Deny, you can choose your Reason for denial and edit the email template before sending
If you don't want to send an email to the applicant, uncheck Send Email To Applicant at the bottom left.
Important: Please remember that Naborly is not involved in the decision-making process. Naborly Tenant Insights is a tool to help you choose the most suitable tenant for your property. You, the Landlord / Property Manager, are fully responsible for making the tenancy decision.
See also: