Once your prospective tenant has been screened and you have received your Naborly Report, please review the Report and follow the next steps:
1. Log into your Naborly Landlord Account or press Applications
2. Select Menu next to the Tenant's Application
3. Select Approve or Deny
4. A window will pop up prompting you to send an email to the Applicant
If you select Approve, you can edit the pre-written email template before sending
If you don't want to send an email to the applicant, uncheck Send Email To Applicant at the bottom left.
On Mobile, you will see the Approve/Deny options below the tenant's Naborly Report:
You can also approve/deny by clicking "View Naborly Report":
Once you open the report, there is a menu of options at the bottom of the page. Click on the third option on the right:
Once you click on that, you have the option to approve or deny the applicant as well.
Keep in mind that you can only approve or deny once the status is screening completed.
See also:
