Although we are very flexible with the types of documents we accept (see examples below), all income documents submitted to us MUST:
- Be a clear image/acceptable document
- Include your full legal name as it appears on your Application
- Be dated within the last 30 days
- Have your employer/income source's name and their contact information (e.g. formal letter head, company address or phone number, name clearly in bank statement, etc.)
- Show your net income and how often you receive that payment
- Match the amount you stated in the Application
- Be in English or French
Here is the list of documents that Naborly accepts for verification of your current income and/or employment on your application:
- Employed
- Self Employed
- Family Support
- Student Loans
- Social Assistance
- Alimony / Child Support
- Disability Benefit
- Retirement
- Savings / Investments
- Other Income
- No Current Income
Paystub
- Dated in the past 30 days
- Showing your name
- Showing the name of the income source / your employer
- The after-tax income total visible must prove the monthly income stated in your Application
OR
Bank Statement (Full Month):
- Be your full monthly bank statement
- Dated in the past 30 days
- Showing your name
- Showing the name of the income source / your employer in the deposit line
- The after-tax income total visible must prove the monthly income stated in your Application
OR
Letter of Employment:
- Dated in the past 30 days
- Showing your name
- Showing your salary
- Showing your employer's name and their contact information
- The after-tax salary must prove the monthly income stated in your Application
OR
Employment Contract:
- Dated in the past 30 days
- Showing your name
- Showing your salary
- Showing your employer's name and their contact information
- The after-tax salary must prove the monthly income stated in your Application
Screenshots of your bank account often fail to meet all the above criteria.
Paystub
- Dated in the past 30 days
- Showing your name
- Showing the name of the income source / your employer.
- The after-tax income total visible must prove the monthly income stated in your Application
OR
Bank Statement (Full Month):
- Be your full monthly bank statement
- Dated in the past 30 days
- Showing your name
- Showing the name of the income source / your employer in the deposit line
- The after-tax income total visible must prove the monthly income stated in your Application
OR
Letter of Employment:
- Dated in the past 30 days
- Shows your name
- Shows your salary
- Shows your employer's name and their contact information
- The after-tax salary must prove the monthly income stated in your Application
OR
Employment Contract:
- Dated in the past 30 days
- Shows your name
- Shows your salary
- Shows your employer's name and their contact information
- The after-tax salary must prove the monthly income stated in your Application
OR
Recent Contract Invoice:
- Dated in the past 30 days,
- Shows your name or business name
- The name of the income source
- Show how much you earned from this client in an amount that is comparable to the amount stated in the Application
OR
Tax Document (ONLY upload if paired with a document from the last 30 days. This will NOT be acceptable as stand alone proof of income):
- Be from the most recent previous tax year
- Shows your name
- Show your annual income
- Show the name of the income source or business
- The after-tax total must prove the income stated in your Application
OR
Business License (ONLY upload if paired with a document that clearly shows that you currently receive income from this business):
- Must be valid and not expired
- Shows your name and prove that you are the business owner
Bank Statement (Full Month):
- Be your full monthly bank statement
- Dated in the past 30 days
- Showing your name
- The total must prove the monthly income you stated in the Application and be comparable to the amount stated in the Letter of Family Support
AND
Letter of Family Support:
- Dated in the past 30 days
- Showing your name
- Declare how much you are receiving from your family member and how often you will receive it
- The name of the family member who is supporting you and their contact information
- The total must prove the monthly income amount you stated in the Application
Bank Statement (Full Month):
- Be your full monthly bank statement
- Dated in the past 30 days
- Shows your name
- Shows name of the student loan provider
- The total must prove the monthly income you stated in the Application
OR
Student Loan Statement or Proof of Deposit:
- Dated in the past 30 days
- Shows your name
- Shows the name of the income source
- The total must prove the income you stated in the Application
Bank statement (Full Month):
- Be your full monthly bank statement
- Dated in the past 30 days
- Shows your name
- Shows name of the benefit provider in the deposit line
- The total must prove the monthly income you stated in the Application
OR
Letter of Social Support or Statement of Benefits:
- Dated in the past 30 days
- Shows your name
- Show how much you receive on a monthly basis
- Show the name of the institution that supports you and their contact details
Bank statement (Full Month):
- Be your full monthly bank statement
- Dated in the past 30 days
- Shows your name
- Shows name of the support provider
- The total must prove the monthly income you stated in the Application
OR
Letter of Spousal Support:
- Dated in the past 30 days
- Shows your name
- Show how much you receive on a monthly basis
- Show the name and contact details of the person paying your Alimony/ Child Support
Bank Statement (Full Month):
- Be your full monthly bank statement
- Dated in the past 30 days
- Shows your name
- Shows name of the benefit provider
- The total must prove the monthly income you stated in the Application
OR
Disability Support Statement:
- Dated in the past 30 days
- Shows your name
- Show how much you receive on a monthly basis
- Show the name of the institution that supports you and their contact details
Retirement
Bank Statement (Full Month)
- Be your full monthly bank statement
- Dated in the past 30 days
- Shows your name
- Shows name of the retirement provider
- The total must prove the monthly income you stated in the Application
OR
Pension Statement:
- Dated in the past 30 days
- Shows your name
- Show how much you receive on a monthly basis
- Show the name of the institution that supports you and their contact details
Bank Statement (Full Month)
- Be your full monthly bank statement
- Dated in the past 30 days
- Shows your name
- Clearly show the balance of your savings account, and matches what you stated in the Application
OR
Investment Income Statement:
- Dated in the past 30 days
- Shows your name
- Clearly show the balance of your investment account, and matches what you stated in the Application
-
Other Income
Bank Statement (Full Month)
- Be your full monthly bank statement
- Dated in the past 30 days
- Shows your name
- Shows a consistent deposit that can be linked back to the amount you claimed in the Application
- The total must prove the monthly income you stated in the Application
No Current Income
If you are unemployed, a stay-at-home parent, or currently do not earn any current income from any of the supplied options above, please review What if I don't have a current income? This will help you decide what to do next to get your Application successfully submitted.
See also:
- Read more if you are Self Employed, a Student or receive support from a Family Member
- Are you planning to submit a Screenshot of your online banking app?
- Acceptable ID documents
- Tips for Unique Income Situations