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Acceptable Income Documents

John R.
  • Updated
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Although we are very flexible with the types of documents we accept (see examples below), all income documents submitted to us MUST:

  1. Be a clear image/acceptable document
  2. Include your full legal name as it appears on your Application
  3. Be dated within the last 30 days
  4. Have your employer/income source's name and their contact information (e.g. formal letter head, company address or phone number, name clearly in bank statement, etc.)
  5. Show your net income and how often you receive that payment 
  6. Match the amount you stated in the Application
  7. Be in English or French

Here is the list of documents that Naborly accepts for verification of your current income and/or employment on your application:

Employed

Paystub

  • Dated in the past 30 days
  • Showing your name 
  • Showing the name of the income source / your employer
  • The after-tax income total visible must prove the monthly income stated in your Application

OR

Bank Statement (Full Month):

  • Be your full monthly bank statement
  • Dated in the past 30 days
  • Showing your name 
  • Showing the name of the income source / your employer in the deposit line
  • The after-tax income total visible must prove the monthly income stated in your Application

OR

Letter of Employment:

  • Dated in the past 30 days
  • Showing your name
  • Showing your salary
  • Showing your employer's name and their contact information
  • The after-tax salary must prove the monthly income stated in your Application

OR

Employment Contract:

  • Dated in the past 30 days
  • Showing your name
  • Showing your salary
  • Showing your employer's name and their contact information
  • The after-tax salary must prove the monthly income stated in your Application

 

Note: Screenshots of your bank account often fail to meet all the above criteria.

Self Employed

Paystub

  • Dated in the past 30 days
  • Showing your name 
  • Showing the name of the income source / your employer.
  • The after-tax income total visible must prove the monthly income stated in your Application

OR

Bank Statement (Full Month):

  • Be your full monthly bank statement
  • Dated in the past 30 days
  • Showing your name 
  • Showing the name of the income source / your employer in the deposit line
  • The after-tax income total visible must prove the monthly income stated in your Application

OR

Letter of Employment: 

  • Dated in the past 30 days
  • Shows your name
  • Shows your salary
  • Shows your employer's name and their contact information
  • The after-tax salary must prove the monthly income stated in your Application

OR

Employment Contract:

  • Dated in the past 30 days
  • Shows your name
  • Shows your salary
  • Shows your employer's name and their contact information
  • The after-tax salary must prove the monthly income stated in your Application

OR

Recent Contract Invoice:

  • Dated in the past 30 days,
  • Shows your name or business name
  • The name of the income source
  • Show how much you earned from this client in an amount that is comparable to the amount stated in the Application

OR

Tax Document (ONLY upload if paired with a document from the last 30 days. This will NOT be acceptable as stand alone proof of income):

  • Be from the most recent previous tax year
  • Shows your name
  • Show your annual income
  • Show the name of the income source or business
  • The after-tax total must prove the income stated in your Application

OR

Business License (ONLY upload if paired with a document that clearly shows that you currently receive income from this business): 

  • Must be valid and not expired
  • Shows your name and prove that you are the business owner
Note: Tax documents and business licences will not be dated in 30 days and will need to be supplemented with another document showing your current income (dated in 30 days).

Family Support

Note: You must provide both of the following documents:

Bank Statement (Full Month):

  • Be your full monthly bank statement
  • Dated in the past 30 days
  • Showing your name
  • The total must prove the monthly income you stated in the Application and be comparable to the amount stated in the Letter of Family Support

AND

Letter of Family Support:

  • Dated in the past 30 days
  • Showing your name
  • Declare how much you are receiving from your family member and how often you will receive it
  • The name of the family member who is supporting you and their contact information
  • The total must prove the monthly income amount you stated in the Application 

Student Loans

Bank Statement (Full Month):

  • Be your full monthly bank statement
  • Dated in the past 30 days
  • Shows your name
  • Shows name of the student loan provider
  • The total must prove the monthly income you stated in the Application

Note: A line of credit should not be submitted as a source of income to Naborly. This is not a valid income source for these purposes, as it is also considered an expense that you have to pay back once used.

OR

Student Loan Statement or Proof of Deposit:

  • Dated in the past 30 days 
  • Shows your name
  • Shows the name of the income source
  • The total must prove the income you stated in the Application 

Social Assistance

Bank statement (Full Month): 

  • Be your full monthly bank statement
  • Dated in the past 30 days
  • Shows your name
  • Shows name of the benefit provider in the deposit line
  • The total must prove the monthly income you stated in the Application

OR

Letter of Social Support or Statement of Benefits:

  • Dated in the past 30 days
  • Shows your name
  • Show how much you receive on a monthly basis
  • Show the name of the institution that supports you and their contact details 

Alimony / Child Support

Bank statement (Full Month):

  • Be your full monthly bank statement
  • Dated in the past 30 days
  • Shows your name
  • Shows name of the support provider
  • The total must prove the monthly income you stated in the Application

OR

Letter of Spousal Support:

  • Dated in the past 30 days
  • Shows your name
  • Show how much you receive on a monthly basis
  • Show the name and contact details of the person paying your Alimony/ Child Support

 

Disability Benefit

Bank Statement (Full Month):

  • Be your full monthly bank statement
  • Dated in the past 30 days
  • Shows your name
  • Shows name of the benefit provider
  • The total must prove the monthly income you stated in the Application

OR

Disability Support Statement:

  • Dated in the past 30 days
  • Shows your name
  • Show how much you receive on a monthly basis
  • Show the name of the institution that supports you and their contact details
Note: Court judgment documents often fail to meet all of the above criteria.

Retirement

Bank Statement (Full Month)

  • Be your full monthly bank statement
  • Dated in the past 30 days
  • Shows your name
  • Shows name of the retirement provider
  • The total must prove the monthly income you stated in the Application

OR

Pension Statement: 

  • Dated in the past 30 days
  • Shows your name
  • Show how much you receive on a monthly basis
  • Show the name of the institution that supports you and their contact details

   

Savings / Investment

Bank Statement (Full Month)

  • Be your full monthly bank statement
  • Dated in the past 30 days
  • Shows your name
  • Clearly show the balance of your savings account, and matches what you stated in the Application

Note: A line of credit should not be submitted as a source of income to Naborly. This is not a valid income source for these purposes, as it is also considered an expense that you have to pay back once used.

OR

Investment Income Statement: 

      • Dated in the past 30 days
      • Shows your name
      • Clearly show the balance of your investment account, and matches what you stated in the Application

 

Other Income

Bank Statement (Full Month)

  • Be your full monthly bank statement
  • Dated in the past 30 days
  • Shows your name
  • Shows a consistent deposit that can be linked back to the amount you claimed in the Application
  • The total must prove the monthly income you stated in the Application

Note: For this income source, it may help to show a few months of this deposit if this income source is monthly. This will help prove an amount that does not have obvious origin in the deposit line.

 

No Current Income

If you are unemployed, a stay-at-home parent, or currently do not earn any current income from any of the supplied options above, please review What if I don't have a current income? This will help you decide what to do next to get your Application successfully submitted.


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